Install and Setup

Octopus Watch is easy to install on your mobile devices. On first launch the app allows you to log in to access your Octopus Energy data – or to provide a postcode if you only want to see Agile rates for your area. If you need a helping hand, or if you run into issues, then this page is here to assist you with every step of the process.

Octopus Watch currently only supports Apple Watch Series 4 and newer. Since WatchOS 7 a bug makes it impossible to use Keychain on the Apple Watch Series 3 due to its 32-bit processor. In plain words: Octopus Watch cannot securely store your credentials on the Apple Watch Series 3 and will crash instead of endangering your credentials.

Installation

Octopus Watch can be purchased on the Apple App Store and the Google Play Store. The app can be installed on iOS, iPadOS, and Android. Octopus Watch supports family sharing on iOS, so once the app is purchased you can install it on all your devices and all devices owned by your family members.

Info

Want to set up Family Sharing on the Apple platform? Follow this link. Looking to set up Family Library on the Google platform? This link is for you. On the Apple platform it is possible to share your subscription with other family members. On the Google platform it is not possible to share your subscription with other family members.

Setup

You are greeted with the setup screen when opening the app for the first time. This screen allows you to log in using either a postcode, or using your API credentials provided by Octopus Energy. login screen Most users opt for the API login as it allows the app to show information for the tariff you are currently on, as well as an overview of your historic consumption data. If you are not yet an Octopus Energy customer, or if you value privacy above all else, you can use a postcode or outcode (e.g. BT5) to log in and see the Agile prices for your area.

The Postcode Login:

  • is very secure
  • doesn’t require a smart meter
  • doesn’t require an Octopus Energy account
  • doesn’t show energy usage

The API Login:

  • is secure (credentials stored encrypted on device)
  • requires a smart meter
  • requires an Octopus Energy account
  • can show energy usage

Sharing Credentials

Already have a device with Octopus Watch installed? You can easily set up another device without typing/copying the credentials again. On the device with Octopus Watch installed follow these steps:

  • go to the Settings tab;
  • scroll to the bottom;
  • tap on the button labelled “share” to see a QR code;

Open the app on the other device. Tap on “scan” at the bottom of the Settings tab. Your credentials are now copied to the new device. All that is left to do is tapping on “Validate”.

Postcode Login

Provide your postcode to use the simple login. The first half – also known as the outcode – of your postcode is sufficient. Tap the “Validate” button to verify your postcode and store it. Validation should only take a fraction of a second. As soon as your postcode is validated and stored the Rates tab becomes available.

API Login

To use this login method you need to collect some information from the API Dashboard on the Octopus Energy website. To do so, follows these four steps:

  1. Log in to the Octopus Developer website: https://octopus.energy/dashboard/developer/
  2. Look for the section titled Authentication.
  3. Copy both your API key and your account number into the designated fields of the Octopus Watch app.
  4. Tap on “Validate”.

Your data is only stored on your device (and iCloud, if enabled). Furthermore, the data you entered is stored encrypted using modern standards to ensure the security of your credentials.

Info

If you have a faulty export meter you can toggle the option “ignore my export meter”. If you do so Octopus Watch will not try to retrieve the data from your export meter. However, if you have an export meter and you generate export, then toggling this option can lead to erroneous results for some advanced usage analyses available in Octopus Watch.

Both the Rates and the History tab become available as soon as your API credentials are validated and stored.

Note

My credentials cannot be validated! Octopus Watch tries hard to retrieve all information for you. This sometimes fails. If it does, Octopus Watch tries to provide you with the most accurate information on why it failed. Some problems are resolved simply by waiting. If an issue persists get in touch at contact@smarthound.uk to get additional help.

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