System Status

iOS crash

A hotfix 4.5.3 has been released for iOS to handle a crash occurring since Sunday 22 October 2023. The issue relates to the problems with the ESO Carbon Intensity data, which is incomplete/incorrect for Sunday, which in turn caused the app to crash when this information was received.

This page outlines which of the subscription features are active, and which are experience issues.

Status Feature Notes
Agile Predictions All models up and running.
Carbon Data*
Weather Service
Energy Reports
Gas Reports
Day Details
Rates Fallback Service used when the Octopus Energy API no longer lists a supported tariff.

* Carbon intensity data for the 20th and 22nd October 2023 is incomplete in the official ESO Carbon Intensity API. Data for the 21st is entirely missing. For these dates, the missing national carbon values and the fuel mix have been calculated by Smarthound are are available within the Octopus Watch app. Regional data is more intricate. The regional carbon values have been inferred, but the regional fuel mix is taken tas the national fuel mix where values are missing.

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