System Status

This page outlines which of the subscription features are active, and which are experience issues.

Status Feature Notes
Agile Predictions
Carbon Data*
Weather Service
Energy Reports
Gas Reports
Day Details
Notifications Version 5.0.6 of the app uses a new broker to deliver notifications to your device. This fixes the issue of slow notifications that forced the app to disable rate-specific notifications in mid May 2024. The old notification system will be turned off on 1st August 2024. Older versions of the app will stop receiving new rate notifications past this date.
Rates Fallback Service used when the Octopus Energy API no longer lists a supported tariff. No tariffs are currently affected, so the fallback service is currently disabled (but on standby).

* Carbon intensity data for the 20th and 22nd October 2023 is incomplete in the official ESO Carbon Intensity API. Data for the 21st is entirely missing. For these dates, the missing national carbon values and the fuel mix have been calculated by Smarthound are are available within the Octopus Watch app. Regional data is more intricate. The regional carbon values have been inferred, but the regional fuel mix is set to the national fuel mix where values are missing.

Copyright© Smarthound 2019–2024